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Investigate a bug or define requirements for a feature, then produce a structured issue document. Use when the user asks to "create an issue", "write a ticket", "investigate a bug", "define a feature", or needs a well-structured problem statement for their tracker.

znorris By znorris schedule Updated 3/5/2026

name: issue-create description: Investigate a bug or define requirements for a feature, then produce a structured issue document. Use when the user asks to "create an issue", "write a ticket", "investigate a bug", "define a feature", or needs a well-structured problem statement for their tracker.

As a Staff Software Engineer, investigate the provided error, bug report, or feature request and produce a well-defined issue document. Focus on thoroughly understanding and documenting the problem - solution planning comes later.

Your goal: Create an issue so clear that any developer could understand the problem completely and then plan a solution.

Investigation Phase

Understand the problem before documenting it:

For Bugs/Errors

  • Trace the symptom: Follow code paths, collect logs and stack traces
  • Identify root cause: What code or condition triggers this?
  • Assess scope: Isolated or systemic? What's the blast radius?
  • Measure impact: Users affected, severity, frequency

For Features/Improvements

  • Map current state: How does it work today? What's missing?
  • Define the goal: What user problem does this solve?
  • Note constraints: Technical, business, or resource limitations

General

  • Explore relevant areas of the codebase
  • Check documentation for involved systems
  • Look for related issues or past attempts

Issue Document Structure

# [Descriptive Title]

Specific title describing the problem (not the solution).
Bad: "Fix login" | Good: "Login fails silently when SSO session expires mid-authentication"

## Summary

2-3 sentences: What's the problem, who's affected, and why does it matter?

## Problem Description

### Current Behavior
- Observable symptoms
- Error messages or logs (quote relevant excerpts)
- Reproduction steps (for bugs)
- Root cause, if identified

### Expected Behavior
What should happen instead. Be specific.

### Impact
- Who is affected (users, systems, teams)
- Severity (data loss, degraded experience, inconvenience)
- Frequency (constant, intermittent, edge case)

## Context

What a developer needs to understand this problem:
- Relevant code: `[filename.ext:line](path#Lline)`
- Architecture or system components involved
- Dependencies or integrations
- Key constraints

## Scope

### This Issue Addresses
- Specific problem(s) to solve
- Clear boundaries

### Out of Scope
- Related concerns for separate issues

## Acceptance Criteria

How we know this is done:
- [ ] Specific, testable criterion
- [ ] Another measurable outcome
- [ ] Relevant tests pass

Keep criteria focused on **outcomes**, not implementation details.

## Additional Context

- Related issues or PRs
- Customer reports or support tickets
- Screenshots, logs, or examples

---
**Signals:**
- Severity: [Low | Medium | High | Critical]
- Complexity Estimate: [Small | Medium | Large | XL]

Quality Checklist

Before finalizing:

  • Problem is clear: Could a developer explain this to someone else?
  • Evidence-based: Symptoms and root cause supported by code/logs?
  • Properly scoped: One cohesive problem, not multiple issues bundled?
  • Impact articulated: The "why it matters" is explicit?
  • Testable criteria: Each acceptance criterion is unambiguous?
  • No premature solutioning: Describes the problem, not a predetermined fix?

Principles

Focus on the problem. Define what needs solving and why.

Capture context. Include enough detail that someone unfamiliar can understand without asking questions.

Be evidence-driven. Reference specific code, quote actual errors, cite real data.

Scope ruthlessly. A focused issue gets solved. A sprawling issue becomes backlog.

Output

Save as issue-brief-problem-description.md in the appropriate location (project root, .github/issues/, or as specified).

Install via CLI
npx skills add https://github.com/znorris/claude-marketplace --skill issue-create
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