severity-classification

name: severity-classification description: Define a severity/priority classification framework with decision criteria, routing rules, escalation procedures, and governance process. Use when the project involves operational processes, incidents, or work item triage. allowed-tools: Read, Grep, Glob, WebSearch

Generate SEVERITY-CLASSIFICATION.md at the repository root.

Process

1. Read _research/DOMAIN-RESEARCH.md for industry classification standards
2. Read PROJECT-PLAN.md for operational context
3. Define 3-4 severity levels with SLAs
4. Build Mermaid decision tree flowchart
5. Map routing rules to communication channels
6. Define escalation procedures with timelines

Required Sections

1. Classification Levels (P1-P4 or equivalent): Definition, response time SLA, resolution target, notification channel, 2-3 domain-specific examples per level
2. Decision Tree: Mermaid flowchart TD for classification, color-coded by severity
3. Routing Rules: Table (Level | Primary Channel | Secondary | Escalation | Response SLA)
4. Classification Examples: Table (Scenario | Classification | Rationale), minimum 6 examples
5. Escalation Procedures: Trigger table and Mermaid escalation path diagram
6. Governance: Quarterly review process and reclassification guidelines

Quality Criteria

• 3-4 severity levels with SLAs
• Decision tree renders in Mermaid
• Routing rules cover all levels
• 6+ domain-specific classification examples
• Escalation paths with timelines
• Governance review process included