greeting-etiquette

name: Greeting Etiquette description: This skill should be used when the user asks about "how to greet someone", "greeting customs", "say hello", "proper greetings", "greeting etiquette", or discusses appropriate ways to greet people in different contexts. version: 0.1.0

Greeting Etiquette

Purpose

This skill provides guidance on appropriate greeting customs across different cultures, contexts, and social situations. It serves as a simple educational example of how skills provide specialized knowledge to Claude Code.

Core Greeting Principles

Universal Guidelines

Timing and Attention

• Make eye contact when greeting (varies by culture)
• Smile genuinely to convey warmth
• Use the person's name when known
• Give full attention during the greeting exchange
• Respond promptly to greetings received

Context Awareness

• Consider the formality of the setting
• Assess the relationship level (professional, casual, intimate)
• Observe cultural norms of the environment
• Match the energy level of the other person
• Be mindful of time constraints

Formal Greetings

Professional Settings Use formal greetings in business contexts, initial meetings, and when addressing authority figures:

• "Good morning/afternoon, [Title] [Last Name]"
• "Hello, [Title] [Last Name], pleased to meet you"
• "How do you do?" (traditional formal greeting)

Key characteristics:

• Use titles and last names until invited to use first names
• Maintain appropriate physical distance
• Offer handshake in cultures where appropriate
• Keep language respectful and professional

Casual Greetings

Informal Settings Use casual greetings with friends, peers, and in relaxed environments:

• "Hi!" / "Hey!"
• "What's up?" / "How's it going?"
• "Good to see you!"
• "How are you doing?"

Key characteristics:

• First names are standard
• More relaxed body language
• Can include informal gestures (wave, fist bump, hug)
• Warmer, more personal tone

Cultural Variations

Western Cultures

English-Speaking Countries

• Handshakes common in professional settings
• "Hello" and "Hi" widely accepted
• Personal space typically 1-2 feet
• Direct eye contact shows engagement

European Traditions

• Cheek kissing varies by country (1-3 kisses)
• Formal titles more important in German-speaking regions
• "Bonjour," "Hola," "Ciao" with appropriate familiarity level
• Greeting customs vary significantly between countries

Eastern Cultures

East Asian Customs

• Bowing depth indicates respect level (Japan, Korea)
• "Ni hao" (China), "Konnichiwa" (Japan), "Annyeonghaseyo" (Korea)
• Less physical contact in greetings
• Two-handed business card exchange in formal settings
• Honorifics highly important

South Asian Traditions

• "Namaste" with hands pressed together (India, Nepal)
• Respect for elders emphasized
• Right hand for handshakes (left hand considered unclean)
• Formal address with titles and surnames

Middle Eastern and African Customs

Middle Eastern Greetings

• "As-salamu alaykum" (Peace be upon you) - response: "Wa alaykumu s-salam"
• Same-gender greetings more physical (handshakes, cheek kisses)
• Cross-gender greetings more reserved
• Extended greetings and inquiries about health, family

African Traditions

• Highly varied across regions and tribes
• Often include handshakes with additional gestures
• Community and elder respect paramount
• Greetings may include inquiries about family and community

Situational Guidelines

First Meetings

Professional Introductions

1. Stand up if seated
2. Make eye contact and smile
3. Offer handshake (if culturally appropriate)
4. State your name clearly
5. Use their name in your greeting
6. Include a brief pleasantry

Social Introductions

1. Smile warmly
2. Introduce yourself by first name
3. Find common ground quickly
4. Show genuine interest
5. Be approachable and friendly

Digital Greetings

Email Greetings

• Formal: "Dear [Name]," or "Hello [Name],"
• Casual: "Hi [Name]," or "Hey [Name],"
• Match the formality to the relationship and context
• Consider time zones when greeting

Video Calls

• Arrive on time (greeting happens at scheduled time)
• Smile and wave when joining
• Verbally greet everyone or the host
• Use names when addressing people
• Be mindful of mute status

Text Messages

• "Hi," "Hey," or "Hello" appropriate
• Consider relationship when choosing greeting style
• Emoji use varies by age and culture
• Timing matters - avoid very early or late messages

Special Considerations

Addressing Groups

When greeting multiple people:

1. Acknowledge the group as a whole first
2. Then greet individuals if time permits
3. Pay respect to highest-ranking person first in formal settings
4. In casual settings, greet those nearest or closest relationships first
5. Use inclusive language ("Hello everyone," "Good morning, team")

Returning Greetings

Always reciprocate greetings:

• Match the enthusiasm and formality
• Use the person's name if they used yours
• A brief response is sufficient ("Hello," "Good morning")
• Smile even if in a hurry
• If extremely busy, acknowledge and apologize: "Hi! Sorry, I'm in a rush, but good to see you!"

Greeting Hierarchy

In formal or traditional settings:

1. Junior greets senior first
2. Lower rank greets higher rank first
3. Younger greets elder first
4. Guest waits for host to initiate in very formal settings

In casual settings:

• First person to see the other typically greets first
• No strict hierarchy
• Spontaneity is acceptable

Common Mistakes to Avoid

Cultural Missteps

• Assuming all cultures value direct eye contact
• Using overly casual greetings in formal settings
• Inappropriate physical contact (hugging when handshake expected)
• Mispronouncing names without asking for correction
• Forgetting someone's name immediately after introduction

Etiquette Errors

• Not standing when appropriate
• Looking at phone during greeting
• Weak or overly aggressive handshakes
• Interrupting ongoing conversations to greet
• Not reciprocating greetings
• Overstaying the greeting (making it awkward)

Digital Mistakes

• Using all caps (appears as shouting)
• Overly casual in professional emails
• Not greeting at all (jumping straight to request)
• Excessive emoji in formal contexts
• Reply-all greetings in large groups

Greeting Scripts for Different Scenarios

Job Interview

"Good morning, [Interviewer Name]. Thank you for taking the time to meet with me today. It's a pleasure to be here."

Networking Event

"Hi, I'm [Your Name]. I work in [field/company]. What brings you to this event?"

Meeting a Friend's Parents

"Hello, Mr./Mrs. [Last Name], it's wonderful to meet you. [Friend Name] has told me so much about you."

Client Meeting

"Good afternoon, [Client Name]. Thank you for having us. I'm looking forward to our discussion today."

Casual Friend Gathering

"Hey everyone! Good to see you all. Thanks for having me!"

Additional Resources

For deeper cultural understanding and detailed customs by region, refer to:

• references/cultural-greetings.md - Comprehensive guide to greeting customs across 50+ countries
• examples/greeting-templates.md - Pre-written greeting templates for various situations

Implementation Notes

This skill demonstrates:

• Auto-activation: Triggers when greeting questions asked
• Progressive disclosure: Core content here (~1,400 words), detailed regional customs in references
• Educational value: Shows how skills provide specialized knowledge
• Lean design: Essential information without context bloat

When using this skill, consider the user's specific context and provide tailored advice based on their situation, cultural background, and relationship with the person being greeted.