name: care-gap-identification description: Identify missing or overdue care steps against HEDIS, STAR, USPSTF, and disease-specific quality measures for individual patients or populations. Use when performing care gap analysis, generating patient outreach lists, preparing for quality measure reporting, or supporting value-based care performance improvement.
metadata: display_name: "Care Gap Identification" short_description: "Find missing care steps against HEDIS and STAR measures" default_prompt: "Review my care gap and highlight top risks and next actions" version: "1.0.1" tags: - healthcare
icon_path: "assets/icon.png"
Care Gap Identification
Overview
Systematically identify missing, overdue, or incomplete care activities by comparing patient clinical records against evidence-based quality measures and preventive care guidelines. This skill evaluates compliance with HEDIS (Healthcare Effectiveness Data and Information Set), CMS Star Ratings, USPSTF recommendations, and disease-specific protocols to surface actionable care gaps for individual patients or population panels.
When to Use
- Running care gap analyses for patient panels or individual patients
- Preparing for HEDIS or STAR rating measurement periods
- Generating patient outreach lists for preventive services
- Supporting value-based care contract performance
- Identifying gaps before annual wellness visits or chronic care appointments
- Building quality dashboards with gap closure tracking
Required Inputs
| Input | Description | Format |
|---|---|---|
| Patient clinical record | Diagnoses, procedures, labs, medications, demographics | Structured object |
| Applicable measure set | HEDIS, STAR, MIPS, or custom measure set | Enum or array |
| Measurement period | Calendar year or custom date range | Date range |
| Claims/encounter data | Service dates and codes for completed services | Array |
| Pharmacy data | Filled prescriptions with dates and days supply | Array |
Methodology
Step 1: Measure Applicability Determination
Identify which quality measures apply based on patient demographics and conditions:
- Evaluate age, sex, and insurance type against measure denominators
- Check active diagnoses for disease-specific measures (diabetes, hypertension, depression)
- Apply exclusion criteria (hospice, terminal illness, denominator exclusions)
- Generate the applicable measure list for this patient
Step 2: Service History Evaluation
For each applicable measure, check if the required service has been completed:
- Screenings: Was the test performed within the required interval?
- Immunizations: Is the vaccine series complete and current?
- Chronic disease management: Were required labs and visits completed?
- Medication adherence: Does PDC (Proportion of Days Covered) meet threshold?
- Follow-up care: Were post-event follow-ups completed within required timeframes?
Step 3: Gap Classification
Classify each gap by type and urgency:
| Gap Type | Description | Example |
|---|---|---|
| Overdue screening | Preventive service past due | Mammogram overdue by 8 months |
| Missing lab | Required monitoring lab not done | HbA1c not done in 12 months for diabetic |
| Medication gap | PDC below threshold or Rx not filled | Statin PDC at 72% (threshold 80%) |
| Missing follow-up | Required follow-up not completed | No 7-day follow-up after MH hospitalization |
| Immunization due | Vaccine not current | Pneumococcal vaccine not administered for 65+ |
| Assessment missing | Required screening tool not administered | PHQ-9 not done for depression patient |
Step 4: Priority Scoring
Score each gap by clinical impact and measure weight:
Priority Factors:
- Clinical urgency (immediate health impact vs. long-term prevention)
- Measure weight in quality programs (triple-weighted STAR measures carry more impact)
- Time sensitivity (approaching measure close date, overdue duration)
- Patient risk level (high-risk patients have amplified gap impact)
- Contractual significance (tied to value-based payment)
Step 5: Intervention Recommendation
For each identified gap, recommend closure actions:
- Specific service needed with CPT/HCPCS code
- Preferred provider or care setting
- Patient outreach method (phone, portal message, mail)
- Scheduling guidance (combine with upcoming visit if possible)
- Documentation requirements for measure credit
Output Specification
The output includes:
patient_summary: demographics, risk_level, payer, applicable_measure_count
applicable_measures: measure_id, measure_name, domain (preventive/chronic/behavioral/medication), denominator_criteria_met, exclusions_evaluated
identified_gaps: measure_id, measure_name, gap_type, gap_description, last_completed_date (if ever), due_date, overdue_by, priority_score, clinical_urgency, closure_action with CPT code and service description, estimated_effort
gap_summary_by_domain: domain, total_measures, gaps_found, gap_rate
closed_measures: measures where criteria are met (for completeness tracking)
outreach_recommendations: patient contact preferences, suggested outreach message, scheduling recommendations
Analysis Framework
Key HEDIS/STAR Measures
| Measure ID | Measure Name | Service Required | Frequency |
|---|---|---|---|
| BCS | Breast Cancer Screening | Mammography | Every 2 years, age 50-74 |
| CCS | Cervical Cancer Screening | Pap/HPV test | Every 3-5 years, age 21-64 |
| COL | Colorectal Cancer Screening | Colonoscopy/FIT/Cologuard | Per modality schedule, 45-75 |
| CDC-HbA1c | Diabetes: HbA1c Testing | HbA1c lab | Annual |
| CDC-Eye | Diabetes: Eye Exam | Retinal exam | Annual |
| CDC-Kidney | Diabetes: Kidney Health | eGFR + uACR | Annual |
| CBP | Controlling High Blood Pressure | BP reading under 140/90 | Annual |
| SPC | Statin Use in CVD | Statin therapy + PDC 80%+ | Ongoing |
| FUH | Follow-Up After MH Hospitalization | Outpatient visit | 7 and 30 days post-discharge |
Medication Adherence Measures (Triple-Weighted in STAR)
- Diabetes medications: PDC threshold 80%
- RAS antagonists (hypertension): PDC threshold 80%
- Statins (cholesterol): PDC threshold 80%
PDC = (Total days covered by fills in period) / (Days in measurement period) x 100
Examples
Input: 58-year-old female with type 2 diabetes, hypertension, on metformin and lisinopril. Last HbA1c: 14 months ago. Last mammogram: 3 years ago. Last eye exam: 2 years ago. Statin not prescribed despite ASCVD risk score >20%.
Gaps Identified:
- CDC-HbA1c: OVERDUE (14 months, annual required) — Priority: HIGH. Action: Order HbA1c lab
- BCS: OVERDUE (3 years, every 2 years required) — Priority: HIGH. Action: Schedule mammogram
- CDC-Eye: OVERDUE (2 years, annual required) — Priority: MEDIUM. Action: Refer to ophthalmology
- SPC: NOT MET (statin not prescribed, ASCVD risk >20%) — Priority: HIGH. Action: Prescribe statin therapy
- CDC-Kidney: UNKNOWN (no eGFR/uACR on file) — Priority: MEDIUM. Action: Order renal panel with uACR
Guidelines
- Apply exclusions before flagging gaps — ensure patients are truly in the measure denominator
- Check supplemental data sources — patients may have completed services outside the primary system
- Combine gap closure with existing visits — maximize efficiency by bundling services
- Prioritize triple-weighted measures for STAR rating impact
- Track gap closure rates over time to measure program effectiveness
Validation Checklist
- All applicable measures are identified based on demographics and conditions
- Exclusion criteria are properly evaluated before flagging gaps
- Gap dates are calculated correctly against measurement period requirements
- Priority scoring reflects both clinical urgency and quality program impact
- Closure actions include specific CPT/HCPCS codes and service descriptions
- Medication adherence gaps include current PDC calculations
- Output distinguishes between "never done" and "overdue" gaps
HIPAA Compliance Notes
- Care gap data involves PHI and must be processed within BAA-covered systems
- Patient outreach for gap closure must comply with communication preferences and consent
- Population-level gap reports should be de-identified for quality improvement analysis
- Share gap data with contracted providers only under appropriate data use agreements
- Medication adherence data sourced from pharmacy claims requires appropriate authorization chains