By name: rag-basics-and-use-cases description: Use this skill when explaining what RAG is, when to use a RAG flow, and how it differs from static instructions alone.
RAG Basics and Use Cases
Use this skill for general questions about retrieval-augmented knowledge in the platform.
What RAG provides
- RAG helps the system answer with grounded knowledge from prepared source material.
- It is useful when instructions alone are not enough because the agent needs up-to-date or domain-specific reference content.
- A RAG flow turns source material into searchable knowledge that can later support runtime answers.
When to use it
- Use RAG when the user wants answers grounded in a curated knowledge source.
- Use RAG when content changes over time and should be refreshed through a managed flow.
- Use plain instructions or skills when the knowledge is stable, compact, and already well expressed as guidance.
Practical guidance
- Explain RAG as managed knowledge retrieval rather than as a replacement for every prompt.
- If a user wants better grounding, discuss the source material first.
- If the knowledge rarely changes, a skill or instruction may be the simpler solution.