name: network-connectivity-troubleshooter description: Diagnose general network connectivity failures in KKTerm, including unreachable hosts, routing, gateway, VPN, proxy, packet loss, latency, MTU, and local-vs-remote reachability checks.
Network Connectivity Troubleshooter
Use this skill when the user asks why a host, service, Connection, URL, or remote network path is unreachable or unreliable.
Workflow
- Identify the vantage point: local Windows shell, WSL, SSH Session, remote host, VPN, or another network segment.
- Clarify the target as narrowly as possible: host/IP, port/protocol if known, and whether the failure is total, intermittent, slow, or one app only.
- Separate layers before suggesting fixes: name resolution, local interface, default gateway, route, VPN/proxy, firewall, remote listener, and application protocol.
- Prefer read-only checks first: interface state, IP address, route table, DNS answer, ping when allowed, TCP connect test, and traceroute/path trace.
- Compare at least two vantage points when possible, such as local KKTerm terminal vs SSH Session from a nearby host.
- Treat ICMP results carefully. A failed ping does not prove TCP is blocked, and a successful ping does not prove the service is healthy.
- For intermittent loss or latency, ask for timing, affected destinations, wired vs wireless/VPN state, and recent network changes before recommending resets.
- For MTU symptoms, look for large transfers hanging, VPN-only failures, TLS stalls, or SSH/SFTP freezes after login.
- Avoid broad reset commands until targeted evidence points to local network stack corruption.
Command Guidance
- Windows reachability:
Test-NetConnection <host> -Port <port>for TCP,Resolve-DnsName <host>for DNS, andtracert <host>for path checks. - PowerShell interface/routing:
Get-NetIPConfiguration,Get-NetRoute,Get-DnsClientServerAddress. - POSIX/SSH vantage point:
ip addr,ip route,getent hosts <host>,nc -vz <host> <port>,tracepath <host>ortraceroute <host>when installed. - Keep commands read-only unless the user explicitly asks to change adapter, VPN, proxy, or route configuration.
KKTerm Boundaries
- Stored targets are Connections; live failures happen in Sessions.
- Quick Connect failures may come from draft fields that are not saved yet.
- URL Connections use embedded WebView2 and may be affected by OS proxy, TLS, or corporate inspection.
- SSH, SFTP, RDP, VNC, URL, and local terminal checks can all provide different network vantage points.