linear-triage

name: linear-triage description: > Create an automation that triages new Linear issues. Inspects the issue title, description, team, customer, priority, and recent related issues via Linear MCP. Suggests labels, priority, likely owner, duplicates, and posts a clarifying comment. triggers: - /linear-triage:setup

Linear Issue Triage Automation

Set up an automation that triages new Linear issues — classifying, labeling, and suggesting owners automatically.

Prerequisites

Required integration

• Linear MCP must be installed in Settings → MCP.

Information to collect

Ask the user for:

1. Teams/projects — which Linear teams or projects should be triaged (e.g. Engineering, Support)
2. Label taxonomy — what labels are used for classification? (e.g. bug, feature, support, chore)
3. Priority conventions — how does the team use priority levels? Any mapping rules?
4. Auto-apply or suggest — should the automation apply labels/priority/assignee directly, or post a triage comment with suggestions for human approval?
5. Duplicate detection — should it search for and flag potential duplicate issues?

Setup Workflow

Step 1 — Verify Linear MCP access

Confirm the Linear MCP integration is working:

Use the Linear MCP to list recent issues for one of the target teams.

If it fails, tell the user to install the Linear MCP integration first.

Step 2 — Determine trigger type

Event-based (recommended if publicly reachable): Check <RUNTIME_SERVICES> for deployment reachability. If public, recommend an event trigger on Linear Issue create events.

Cron-based (local/private deployments): Poll for recently created issues on a schedule (e.g. every 5 minutes).

Step 3 — Build the triage prompt

Construct a prompt that includes:

• Target teams/projects
• Label taxonomy and classification rules
• Priority mapping conventions
• Whether to auto-apply or suggest
• Duplicate detection preference

Step 4 — Create the automation

Read the Automation backend URL and auth from <RUNTIME_SERVICES>:

• Use the Automation backend url_from_agent as OPENHANDS_HOST
• Auth: X-Session-API-Key: $OPENHANDS_AUTOMATION_API_KEY

Use the prompt preset endpoint:

curl -s -X POST "${OPENHANDS_HOST}/api/automation/v1/preset/prompt" \
  -H "X-Session-API-Key: $OPENHANDS_AUTOMATION_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "Linear Issue Triage",
    "prompt": "<constructed triage prompt>",
    "trigger": <trigger config from step 2>
  }'

Step 5 — Confirm

Tell the user:

✅ Linear Issue Triage is running!

• Automation ID: {id}
• Teams: {team list}
• Mode: {auto-apply or suggest}
• Trigger: {trigger description}