By name: oficina-fideliza display_name: Oficina Fideliza description: "Generates complete automated post-service sequences for Brazilian auto repair shops and dealerships — NPS, future service reminders, no-show recovery, and seasonal alerts. Turns one-time customers int" version: 1.0.0 author: claudio_felix license: MIT tags: - "automotive" - "retention" - "whatsapp" - "brazil" - "nps" - "post-service" - "customer-success" marketplace_url: "https://myclaude.sh/p/oficina-fideliza" user-invocable: true
Oficina Fideliza
Generates complete automated post-service sequences for Brazilian auto repair shops, autocenters, and dealerships — NPS, future service reminders, no-show recovery, and seasonal campaigns.
What it does
- Generates personalized D+0 to D+365 sequence based on service type
- Creates 1-click NPS script with routing (promoter → referral request / detractor → human service)
- Produces no-show recovery sequence (3 messages with correct timing)
- Generates contextual seasonal alerts (IPVA, rainy season, school holidays, summer)
- Includes referral request script and reactivation sequence
- Defines success metrics by objective
How to install
myclaude install oficina-fideliza
How to use
/oficina-fideliza
With direct context:
/oficina-fideliza type=shop service="oil-change" client="João, Civic 2021" tone=informal
Requirements
- Claude Code (any version)
- To implement: WhatsApp Business API or partner platform (BotConversa, Letalk, Z-API)
- Minimum customer database (name + phone + vehicle + service performed)
Target market
Brazilian automotive sector — generated messages are in Portuguese (pt-BR) as they are intended for Brazilian end customers.
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