pp-trustpilot

name: pp-trustpilot description: "Every Trustpilot review surface, plus the local SQLite database and balanced good-and-bad agent bundle no other... Trigger phrases: trustpilot reviews for <company>, what do customers say about <company>, good and bad reviews for <company>, trustscore for <company>, is <company> trustworthy, use trustpilot, run trustpilot." author: "Matt Van Horn" license: "Apache-2.0" argument-hint: " [args] | install cli|mcp" allowed-tools: "Read Bash" metadata: openclaw: requires: bins: - trustpilot-pp-cli

Trustpilot — Printing Press CLI

Prerequisites: Install the CLI

This skill drives the trustpilot-pp-cli binary. You must verify the CLI is installed before invoking any command from this skill. If it is missing, install it first:

1. Install via the Printing Press installer. It defaults binaries to $HOME/.local/bin on macOS/Linux and %LOCALAPPDATA%\Programs\PrintingPress\bin on Windows:

   npx -y @mvanhorn/printing-press-library install trustpilot --cli-only
   

2. Verify: trustpilot-pp-cli --version
3. Ensure the reported install directory is on $PATH for the agent/runtime that will invoke this skill.

If the npx install fails (no Node, offline, etc.), fall back to a direct Go install (requires Go 1.26.4 or newer):

go install github.com/mvanhorn/printing-press-library/library/marketing/trustpilot/cmd/trustpilot-pp-cli@latest

If --version reports "command not found" after install, the runtime cannot see the binary directory on $PATH. Do not proceed with skill commands until verification succeeds.

When to Use This CLI

Reach for Trustpilot CLI when an agent or researcher needs consumer reviews for a company by domain or name. Best fit: enriching a research narrative with a balanced recent good+bad sample, tracking TrustScore drift over time, comparing several companies in one call, or grepping synced reviews for a term (refund, chargeback) with star and date filters. Pairs cleanly with last30days for story enrichment.

When Not to Use This CLI

Do not activate this CLI for requests that require creating, updating, deleting, publishing, commenting, upvoting, inviting, ordering, sending messages, booking, purchasing, or changing remote state. This printed CLI exposes read-only commands for inspection, export, sync, and analysis.

Unique Capabilities

These capabilities aren't available in any other tool for this API.

last30days agent bridge

• top-recent — Pulls N freshest 4-5 star reviews and N freshest 1-2 star reviews for a company in one call, so agents can quote a balanced view without two separate scrapes.

  When an agent is summarizing what consumers say about a company in the last 30 days, this is the one command that returns a balanced citable sample.

  trustpilot-pp-cli top-recent thriftbooks.com --window 30d --good 5 --bad 5 --json
  

• agent-bundle — Returns a single JSON payload with company metadata, TrustScore, Trustpilot's own AI summary, top recent good and bad reviews, and the 5-bin rating histogram — everything an external agent needs in one call.

  If you only call one Trustpilot command from another agent, call this one. It is purpose-built for last30days-style story enrichment.

  trustpilot-pp-cli agent-bundle thriftbooks.com --json --select company.trustScore,company.numberOfReviews,topRecent.good,topRecent.bad,histogram
  

Local state that compounds

• drift — Week-over-week TrustScore, 1-star %, 5-star %, and review volume reconstructed from locally synced reviews. Trustpilot exposes only the current TrustScore; this surfaces history.

  Use before claiming a company's reputation is improving or declining; one query gives you the weekly trend with star-mix breakdown.

  trustpilot-pp-cli drift thriftbooks.com --weeks 12 --json
  

• compare — Side-by-side TrustScore, review velocity, and 1/5-star mix across N companies over a chosen window, all read from the local synced store.

  Best command for landscape analysis before recommending a vendor or writing a comparison piece.

  trustpilot-pp-cli compare thriftbooks.com bookshop.org powells.com --window 90d --json
  

• surge — Detects statistically significant spikes in total review volume or 1-star volume against a rolling baseline using Z-scores over locally synced rows.

  Run this before publishing on a company; a fresh 1-star surge is the headline you would otherwise miss.

  trustpilot-pp-cli surge thriftbooks.com --baseline 90d --window 7d --stars 1 --json
  

• search-reviews — Full-text search over synced review titles, bodies, and business replies with star, language, and date filters. FTS5-backed, works offline.

  When the question is 'what did 1-star reviewers say about refunds in the last 90 days', this is the only command that answers it.

  trustpilot-pp-cli search-reviews thriftbooks.com 'refund' --stars 1 --window 90d --lang en --json
  

• replies — Reply rate by star bucket over synced reviews, plus a listing of unreplied 1-stars when --unreplied is set.

  Companies that ignore 1-stars predict customer-support failure; this is the one-line audit for it.

  trustpilot-pp-cli replies thriftbooks.com --unreplied --stars 1 --json
  

• geo — Reviewer-country distribution over a window with per-country count, average rating, and 1-star rate.

  Use when sentiment differs by region; the country breakdown is the first signal of a localized incident.

  trustpilot-pp-cli geo thriftbooks.com --window 90d --json
  

• whats-new — Lists reviews that arrived since the last sync, bucketed by star rating, so an agent can poll for fresh customer feedback without re-fetching everything.

  Best for scheduled agents that want the delta, not the full archive.

  trustpilot-pp-cli whats-new thriftbooks.com --since 2026-05-01 --json
  

Trustpilot-native enrichment

• topics — Surfaces Trustpilot's own pre-computed topic AI summaries (e.g., 'shipping', 'price', 'condition') as JSON.

  When you need labeled clusters of what reviewers actually talk about, Trustpilot already did the clustering — this surfaces it.

  trustpilot-pp-cli topics thriftbooks.com --json
  

• similar-sweep — Takes the 8 'similar businesses' Trustpilot returns for a company, fetches each one's info in parallel, and ranks them by TrustScore and total reviews.

  Auto-discovered competitor set with metrics — perfect for prospecting or a competitor list you didn't curate.

  trustpilot-pp-cli similar-sweep thriftbooks.com --json
  

• category-top — Ranks the companies in a Trustpilot category by TrustScore (with an optional minimum-review floor).

  When you want 'best online bookstore on Trustpilot with at least 100 reviews', this is the one query.

  trustpilot-pp-cli category-top online-bookstore --limit 25 --min-reviews 100 --json
  

HTTP Transport

This CLI uses Chrome-compatible HTTP transport for browser-facing endpoints. It does not require a resident browser process for normal API calls.

Command Reference

companies — Search Trustpilot for companies by name and resolve to their canonical domain

• trustpilot-pp-cli companies <search_build_id> — Search for companies matching a name; returns identifyingName domains usable with reviews fetch

reviews — Fetch Trustpilot reviews for a company

• trustpilot-pp-cli reviews <review_build_id> <domain> — Fetch a page of reviews for a company by domain (use 'reviews fetch ' from the CLI). Authenticated via...

Finding the right command

When you know what you want to do but not which command does it, ask the CLI directly:

trustpilot-pp-cli which "<capability in your own words>"

which resolves a natural-language capability query to the best matching command from this CLI's curated feature index. Exit code 0 means at least one match; exit code 2 means no confident match — fall back to --help or use a narrower query.

Recipes

Balanced last-30-day sample for last30days

trustpilot-pp-cli top-recent www.thriftbooks.com --window 30d --good 5 --bad 5 --json

One call returns 5 fresh good and 5 fresh bad reviews — the canonical citable sample for a story.

One-call agent bundle (most efficient)

trustpilot-pp-cli agent-bundle www.thriftbooks.com --json --select company.trustScore,company.numberOfReviews,topRecent.good,topRecent.bad,histogram,aiSummary

Composes info + top-recent + AI summary + histogram into a single payload; --select keeps the response under a few KB for deeply-nested fields.

12-week trust score and 1-star drift

trustpilot-pp-cli drift www.thriftbooks.com --weeks 12 --json

Reconstruct weekly TrustScore from synced reviews; spot inflection points the Trustpilot site never shows.

Compare three competitors for a Monday landscape sweep

trustpilot-pp-cli compare www.thriftbooks.com bookshop.org powells.com --window 90d

Side-by-side TrustScore + review velocity + 1/5-star mix across the cohort, read from local store.

Grep synced 1-star reviews for refund complaints

trustpilot-pp-cli search-reviews www.thriftbooks.com 'refund' --stars 1 --window 90d --lang en --json

FTS5 query — works offline once sync is current; combine with --select rating,title,publishedAt,text for narrow output.

Auth Setup

No authentication required.

Run trustpilot-pp-cli doctor to verify setup.

Agent Mode

Add --agent to any command. Expands to: --json --compact --no-input --no-color --yes.

• Pipeable — JSON on stdout, errors on stderr

• Filterable — --select keeps a subset of fields. Dotted paths descend into nested structures; arrays traverse element-wise. Critical for keeping context small on verbose APIs:

  trustpilot-pp-cli companies mock-value --query example-value --agent --select id,name,status
  

• Previewable — --dry-run shows the request without sending

• Offline-friendly — sync/search commands can use the local SQLite store when available

• Non-interactive — never prompts, every input is a flag

• Read-only — do not use this CLI for create, update, delete, publish, comment, upvote, invite, order, send, or other mutating requests

Response envelope

Commands that read from the local store or the API wrap output in a provenance envelope:

{
  "meta": {"source": "live" | "local", "synced_at": "...", "reason": "..."},
  "results": <data>
}

Parse .results for data and .meta.source to know whether it's live or local. A human-readable N results (live) summary is printed to stderr only when stdout is a terminal AND no machine-format flag (--json, --csv, --compact, --quiet, --plain, --select) is set — piped/agent consumers and explicit-format runs get pure JSON on stdout.

Agent Feedback

When you (or the agent) notice something off about this CLI, record it:

trustpilot-pp-cli feedback "the --since flag is inclusive but docs say exclusive"
trustpilot-pp-cli feedback --stdin < notes.txt
trustpilot-pp-cli feedback list --json --limit 10

Entries are stored locally at ~/.trustpilot-pp-cli/feedback.jsonl. They are never POSTed unless TRUSTPILOT_FEEDBACK_ENDPOINT is set AND either --send is passed or TRUSTPILOT_FEEDBACK_AUTO_SEND=true. Default behavior is local-only.

Write what surprised you, not a bug report. Short, specific, one line: that is the part that compounds.

Output Delivery

Every command accepts --deliver <sink>. The output goes to the named sink in addition to (or instead of) stdout, so agents can route command results without hand-piping. Three sinks are supported:

Unknown schemes are refused with a structured error naming the supported set. Webhook failures return non-zero and log the URL + HTTP status on stderr.

Named Profiles

A profile is a saved set of flag values, reused across invocations. Use it when a scheduled agent calls the same command every run with the same configuration - HeyGen's "Beacon" pattern.

trustpilot-pp-cli profile save briefing --json
trustpilot-pp-cli --profile briefing companies mock-value --query example-value
trustpilot-pp-cli profile list --json
trustpilot-pp-cli profile show briefing
trustpilot-pp-cli profile delete briefing --yes

Explicit flags always win over profile values; profile values win over defaults. agent-context lists all available profiles under available_profiles so introspecting agents discover them at runtime.

Exit Codes

Argument Parsing

Parse $ARGUMENTS:

1. Empty, help, or --help → show trustpilot-pp-cli --help output
2. Starts with install → ends with mcp → MCP installation; otherwise → see Prerequisites above
3. Anything else → Direct Use (execute as CLI command with --agent)

MCP Server Installation

Install the MCP binary from this CLI's published public-library entry or pre-built release, then register it:

claude mcp add trustpilot-pp-mcp -- trustpilot-pp-mcp

Verify: claude mcp list

Direct Use

1. Check if installed: which trustpilot-pp-cli If not found, offer to install (see Prerequisites at the top of this skill).
2. Match the user query to the best command from the Unique Capabilities and Command Reference above.
3. Execute with the --agent flag:

   trustpilot-pp-cli <command> [subcommand] [args] --agent
   

4. If ambiguous, drill into subcommand help: trustpilot-pp-cli <command> --help.