name: chatbotx description: ChatbotX is an open-source chat marketing platform for managing contacts, conversations, flows, broadcasts, and sequences across WhatsApp, Messenger, Instagram, TikTok, Telegram, Zalo OA, Email, and Webchat. An alternative to ManyChat, Chatfuel, Wati, Respond, etc... version: 0.1.6 emoji: ๐ค homepage: https://github.com/ChatbotXIO/ChatbotX metadata: openclaw: primaryEnv: CHATBOTX_API_KEY requires: env: - CHATBOTX_API_KEY - CHATBOTX_API_URL envVars: - name: CHATBOTX_API_KEY description: Workspace API token (Settings โ Developer โ API Keys) required: true - name: CHATBOTX_API_URL description: Base URL of your ChatbotX instance, e.g. https://app.chatbotx.io/api required: true - name: CHATBOTX_ALLOW_SELF_SIGNED_CERT description: Set to true to disable TLS verification for self-hosted instances required: false os: - macos - linux - windows
ChatbotX Agent Documentation
ChatbotX is an open-source omnichannel chatbot platform for managing contacts, conversations, flows, broadcasts, and sequences across channels like WhatsApp, Messenger, Telegram, and more.
Key Highlights
Two Critical Rules:
- Authenticate before executing any commands โ every API call requires a workspace token
- Always resolve IDs first โ commands like
contacts tag addrequire both acontactIdand atagId; fetch them withlistcommands before using them
Integration Modes:
- CLI (
chatbotx) โ terminal-based automation and scripting - MCP Server โ gives AI agents (Claude, Cursor, ChatGPT) direct tool access via Model Context Protocol
Authentication
CLI
Save credentials once โ they persist across all future runs:
chatbotx config set --apiKey <your-workspace-token> --apiUrl https://app.chatbotx.io/api
Or via environment variables (no config file needed):
export CHATBOTX_API_KEY=your_workspace_token
export CHATBOTX_API_URL=https://app.chatbotx.io/api
For local instances with self-signed certificates:
export CHATBOTX_ALLOW_SELF_SIGNED_CERT=true
Find your workspace token at: Settings โ Developer โ API Keys
MCP Server (stdio โ recommended for local use)
claude mcp add chatbotx \
-e CHATBOTX_API_KEY=<your-token> \
-e CHATBOTX_API_URL=https://your-instance.com \
-e CHATBOTX_MCP_TRANSPORT=stdio \
-s user \
-- node /path/to/dist/index.mjs
MCP Server (SSE โ for shared/remote access)
claude mcp add chatbotx \
-t sse \
-H "x-workspace-token: <your-token>" \
-s user \
"https://your-mcp-server.com/sse"
Core Workflow
The platform follows a six-step pattern:
- Authenticate โ set API key and URL
- Discover โ list channels, tags, custom fields, flows, sequences to get IDs
- Find contacts โ list or search contacts to get
contactId - Act โ create, update, tag, message, block/unblock contacts
- Monitor โ check conversations, broadcasts, error logs
- Automate โ trigger flows or sequences for a contact via messaging commands
CLI Commands
Config
chatbotx config set --apiKey <key> --apiUrl <url>
Workspace & Members
chatbotx workspaces get
chatbotx members list # [--page --perPage --sort --keyword]
chatbotx members get <memberId>
chatbotx channels list # [--includes --page --perPage]
chatbotx teams list
Tags
chatbotx tags list
chatbotx tags create --name <name>
chatbotx tags get <idOrName> # accepts id or name
chatbotx tags update <id> --name <name>
chatbotx tags delete <id>
Custom Fields
chatbotx custom-fields list
chatbotx custom-fields create --name <name> --type <type>
chatbotx custom-fields get <idOrName> # accepts id or name
chatbotx custom-fields update <id> --name <name> # [--description --folderId]
chatbotx custom-fields delete <id>
Bot Fields
chatbotx bot-fields list
chatbotx bot-fields create --name <name> --type <type> --value <value> --description <description>
chatbotx bot-fields update --fields <fields> # set multiple values
chatbotx bot-fields get <idOrName> # accepts id or name
chatbotx bot-fields update <idOrName> --value <value> # set single value by id or name
chatbotx bot-fields delete <idOrName>
Contacts
# CRUD
chatbotx contacts list # [--page --perPage --sort --keyword ...]
chatbotx contacts create --phoneNumber <p> --email <e> --gender <g> # [--firstName --lastName]
chatbotx contacts get <identifier>
chatbotx contacts upsert <identifier> # insert or update; [--firstName --lastName --email --phoneNumber --avatar --gender]
chatbotx contacts update <identifier>
chatbotx contacts delete <identifier>
chatbotx contacts find-by-custom-field # [--customFieldId --value]
chatbotx contacts import --fileId <id> --channel <ch> --inboxId <id>
# Tags on a contact
chatbotx contacts tags list <identifier>
chatbotx contacts tag add <identifier> --tagIds <ids>
chatbotx contacts tag delete <identifier> --tagIds <ids>
# Custom fields on a contact
chatbotx contacts custom-fields list <identifier>
chatbotx contacts custom-fields update <identifier> --fields <fields>
chatbotx contacts custom-field get <identifier> <customFieldId>
chatbotx contacts custom-field add <identifier> <customFieldId> --value <value>
chatbotx contacts custom-field delete <identifier> <idOrName>
# Block / Unblock
chatbotx contacts block <identifier>
chatbotx contacts unblock <identifier>
# Messaging & Automation
chatbotx contacts messages list <identifier> # [--perPage --cursor]
chatbotx contacts message get <identifier> <messageId>
chatbotx contacts message send <identifier> # [--text --files --flowId --nodeId --inboxId]
chatbotx contacts flow add <identifier> --flowId <id> # [--inboxId]
chatbotx contacts auto-replies add <identifier> --keyword <kw> # [--inboxId]
Conversations & Broadcasts
chatbotx conversations list # [--botCategory --assignedId --channel --status --keyword]
chatbotx broadcasts list
chatbotx broadcasts get <idOrName> # accepts id or name
chatbotx broadcasts audience get <idOrName> # [--page --perPage]
Flows & Sequences
chatbotx flows list
chatbotx sequences list # [--page --perPage --sort]
chatbotx sequences get <id>
Other
chatbotx saved-replies list
chatbotx template-messages list # [--inboxId --integrationWhatsappId --status]
chatbotx ai-agents list
chatbotx integrations list
chatbotx keywords list
chatbotx triggers list
chatbotx webhooks list
chatbotx error-logs list # [--page --perPage --sort --keyword]
MCP Tools (for AI agents)
Tool names are the OpenAPI operationId converted to snake_case.
| Category | Tool |
|---|---|
| Workspace | get_workspace |
| Channels | list_channels |
| Members | list_members, get_member |
| Teams | list_teams |
| Tags | list_tags, create_tag, get_tag, update_tag, delete_tag |
| Custom Fields | list_custom_fields, create_custom_field, get_custom_field, update_custom_field, delete_custom_field |
| Bot Fields | list_bot_fields, create_bot_field, set_bot_fields, bulk_update_bot_fields, get_bot_field, set_bot_field, delete_bot_fields |
| Contacts | list_contacts, create_contact, get_contact, upsert_contact, update_contact, delete_contact, filter_contacts, import_contacts |
| Contact Tags | list_contact_tags, add_contact_tags, remove_contact_tags |
| Contact Custom Fields | list_contact_custom_fields, set_contact_custom_fields, clear_contact_custom_fields, get_contact_custom_field, set_contact_custom_field, clear_contact_custom_field |
| Contact Actions | block_contact, unblock_contact, list_contact_messages, get_contact_message, send_message, send_contact_flow, trigger_auto_reply |
| Conversations | list_conversations |
| Broadcasts | list_broadcasts, get_broadcast, get_broadcast_audience |
| Flows | list_flows |
| Sequences | list_sequences, get_sequence |
| Saved Replies | list_saved_replies |
| Template Messages | list_template_messages |
| AI Agents | list_aiagents |
| Integrations | list_integrations |
| Keywords | list_keywords |
| Triggers | list_triggers |
| Webhooks | list_webhooks |
| Error Logs | list_error_logs |
Tools are auto-generated from the OpenAPI spec โ new API endpoints appear automatically on server restart.
Common Patterns
Tag a contact by name (not ID):
TAG_ID=$(chatbotx tags get "vip" --json | jq -r '.id')
chatbotx contacts tag add <identifier> --tagIds $TAG_ID
Send a flow to a contact:
FLOW_ID=$(chatbotx flows list --json | jq -r '.[] | select(.name=="Welcome") | .id')
chatbotx contacts flow add <identifier> --flowId $FLOW_ID
Set a custom field value on a contact:
FIELD_ID=$(chatbotx custom-fields get "plan" --json | jq -r '.id')
chatbotx contacts custom-field add <identifier> $FIELD_ID --value "premium"
Caching
The CLI caches the API spec at ~/.chatbotX/openapi-cache.json for 1 hour. Force refresh when new APIs are available:
chatbotx --refresh-spec <command>
# or
rm ~/.chatbotX/openapi-cache.json
Getting Help
chatbotx --help
chatbotx contacts --help
chatbotx contacts message --help
chatbotx contacts message send --help