By name: staff-tasks description: Assign tasks to team members, track progress, and manage accountability via WhatsApp metadata: { "openclaw": { "emoji": "👥" }
}
Staff Tasks & Team Management
MSME owners manage 5-50 people — often with no formal project management tool. They assign tasks on WhatsApp, then forget. BizClaw tracks everything so nothing gets lost.
Assigning Tasks
Input Examples
| Owner Says | Assignee | Task | Deadline |
|---|---|---|---|
| "Raj ko Surat delivery ka kaam de do by Friday" | Raj | Surat delivery | This Friday |
| "Tell Priya to prepare GST report" | Priya | Prepare GST report | No deadline |
| "Assign stock count to Gautam, due tomorrow" | Gautam | Stock count | Tomorrow |
| "Team ko bolo meeting kal 10 baje" | All team | Meeting | Tomorrow 10 AM |
Response Format
✅ Task Assigned 👤 To: Raj 📌 Task: Surat delivery coordination 📅 Due: Friday, 14 Mar 2026 🔴 Priority: Normal
I'll remind Raj and track completion.
Task Status Updates
Owner checks: "Raj ka kaam ho gaya?"
📋 Raj's Tasks
- 🟡 Surat delivery — Due Friday (2 days left) No update yet
- ✅ Bank deposit — Completed yesterday
- 🔴 Client visit report — Overdue by 1 day!
Reply number for details or "remind Raj"
Staff updates via WhatsApp
If team members message BizClaw directly:
- "Surat delivery done" → Marks task complete, notifies owner
- "Delivery will be late, stuck in traffic" → Logs update, notifies owner
- "Need more time for stock count" → Flags to owner for decision
Task Dashboard
"Show all tasks" or "Team ka kaam dikhao"
👥 Team Task Board
Overdue 🔴 • Raj — Client visit report (1 day late) • Priya — GST reconciliation (2 days late)
Due Today 🟡 • Gautam — Stock count • Darsh — Invoice filing
On Track 🟢 • Raj — Surat delivery (due Friday) • Priya — Vendor payments (due Monday)
Completed This Week ✅ • 6 tasks completed (out of 10)
Reply name for individual view
Weekly Team Summary (Auto — Monday morning)
👥 Team Weekly Report
Completion Rate: 75% (9/12 tasks)
Top Performer: Priya (4/4 tasks on time) ⭐ Needs Attention: Raj (2/4, 2 overdue)
Member Assigned Done On Time Overdue Raj 4 2 1 2 Priya 4 4 4 0 Gautam 3 2 2 1 Darsh 1 1 1 0 "Team jitni strong, business utna strong!"
Team Member Management
Adding team members
"Add Raj — phone 9876543210"
✅ Team Member Added 👤 Raj — +91 9876543210 Raj can now receive task notifications on WhatsApp
Viewing the team
"Show my team"
👥 Your Team (4 members)
- Raj — +91 98765 43210 (Active tasks: 3)
- Priya — +91 98765 43211 (Active tasks: 2)
- Gautam — +91 98765 43212 (Active tasks: 1)
- Darsh — +91 98765 43213 (Active tasks: 1)
Task Reminders to Staff
BizClaw sends automated reminders to staff:
Day before deadline:
📋 Hi Raj! Reminder from [Business Name]:
Task: Surat delivery coordination Due: Tomorrow (Friday)
Please update status when done. Reply "done" or share progress.
— BizClaw for [Owner Name]
On overdue:
⚠️ Hi Raj, your task is overdue:
Task: Client visit report Was due: Yesterday
Please complete ASAP or share a reason for delay. [Owner Name] has been notified.
Rules
- Owner is the boss — only they can assign, cancel, or modify tasks
- Staff can only update status of their own tasks
- Never share one staff member's performance with other staff (only with owner)
- Respect work hours — no task reminders before 9 AM or after 7 PM
- Keep task descriptions short and clear — staff reads on phone
- Auto-escalate overdue tasks to owner after 24 hours
- Maintain a simple completion rate per team member for weekly reports
- Hindi/English/Gujarati — match the language each team member uses
- Always get owner approval before sending first message to a new team member