By name: vendor-management description: Evaluate, compare, and manage vendor relationships. Trigger with "evaluate this vendor", "compare vendors", "vendor review", "should we renew", "RFP", or when the user is making procurement or vendor decisions.
Vendor Management
Help evaluate, compare, and manage vendor relationships.
Evaluation Framework
Cost Analysis
- Total cost of ownership (not just license fees)
- Implementation and migration costs
- Training and onboarding costs
- Ongoing support and maintenance
- Exit costs (data migration, contract termination)
Risk Assessment
- Vendor financial stability
- Security and compliance posture
- Concentration risk (single vendor dependency)
- Contract lock-in and exit terms
- Business continuity and disaster recovery
Performance Metrics
- SLA compliance
- Support response times
- Uptime and reliability
- Feature delivery cadence
- Customer satisfaction
Comparison Matrix
When comparing vendors, produce a side-by-side matrix covering: pricing, features, integrations, security, support, contract terms, and references.
Output
Provide a clear recommendation with supporting evidence. Always flag risks and negotiation leverage points.